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5 Reasons Your Business Needs a Managed Service Provider

August 31, 2018

Over the last few years, the managed services market has seen remarkable growth in popularity and adoption by both small and midsize businesses (SMBs) and large corporations alike. So, what is it about managed service providers (MSPs) that makes companies so eager to seek out a partnership with them?

A vast majority of companies, both big and small, face two contentious challenges: the need for IT support that helps grow and protect their businesses, and budget constraints that limit their IT resources. Even larger companies often have over-burdened IT staff that are playing a never-ending game of catch up. Because they are constantly having to prioritize maintenance, network support, and help desk requests, they are not able to focus their efforts on tackling key business goals, which can have a significant impact on progress and growth.

This is where an MSP comes in. For businesses without dedicated IT staff, MSPs offer an affordable way to keep their technology up to date, their information and network secure, and their business up and running. For larger companies, MSPs provide cost-effective support for your existing IT staff, filling in gaps in their expertise and allowing them to use their specific skills in more meaningful ways. Here are the top five reasons your company should consider partnering with an MSP:

For smaller businesses without dedicated IT staff, MSPs offer an affordable way to keep their technology up to date, their information and network secure, and their business up and running.

1. Pricing

It may come as a surprise to learn than price is actually one of the largest advantages of MSPs. Let’s consider this: your dedicated IT staff is likely well-paid. When their time is spent managing day-to-day operations instead of large-scale business initiatives, it could be a misallocation of resources that might have serious effects on your bottom line. MSPs offer a predictable monthly IT cost, help your IT staff achieve their goals, and save your company money in the long run.

2. Flexibility

Another major advantage of MSPs is their flexibility and scalability. Most MSPs offer customizable plans that allow you to get the services you need without paying for the things you don’t. This also means that as your business grows and your IT needs increase, you can work with an MSP to meet your new challenges. Having a trusted partner that can dedicate the right amount of attention and staff to your business provides peace of mind that you can grow without worrying about your network and technology falling behind.

Having a trusted partner that can dedicate the right amount of attention and staff to your business provides peace of mind that you can grow without worrying about your network and technology falling behind.

3. Expertise

The IT field is expansive and incredibly complex. That means that even the most talented and well-trained IT professionals will likely have areas where they lack expertise. When you partner with an MSP, their diverse team of experts can help fill those experience gaps (without the need for you to hire another staff member), letting your team focus on the tasks that they’re best suited for. If you’re a smaller company without a dedicated team, an MSP keeps your employees from having to learn IT skills on their own. Overall, this saves everyone time — and that saves the company money.

4. Proactivity

Some of the biggest challenges that companies of any size face are monitoring their IT infrastructure and staying up to date. That means that, more often than not, issues are only addressed once they arise. MSPs are able to offer 24/7/365 monitoring, allowing for proactive approaches to maintaining, upgrading, and replacing systems and hardware. This helps prevent downtime due to malfunctioning equipment and networks, ensuring your business stays up, running, and profitable.

5. Efficiency

Partnering with an MSP allows your business to operate at full efficiency. By ensuring that your employee’s devices are up to date, your network is protected and monitored, and your IT staff is able to focus on important goals, your company is able to run more smoothly, offering more opportunities for growth. On top of that, your employees will appreciate that all of their files and data are backed up regularly, helping prevent costly downtime in the case of some sort of disaster or hardware failure.

Overall, managed service providers seek to make your life easier by being your trusted IT partner, managing as much or as little of your IT infrastructure as you need. From 24/7/365 monitoring to increased data backups, your MSP is ready to tackle whatever challenges your business is facing.

Managed service providers seek to make your life easier by being your trusted IT partner, managing as much or as little of your IT infrastructure as you need.