ONSITE
When you have computer hardware maintenance issues, you need support you can rely on to keep your banking equipment running with minimal disruption. We combine the people, processes, and technology necessary to deliver hardware support services to retail banking locations nationwide.
SERVICE OPTIONS
Whether you contract for a specific level of maintenance and support, or prefer to request service on an as-needed basis, BLM Technologies delivers — 24 hours a day, 7 days a week, nationwide. We offer:
When you request Priority Service, a technician (with the necessary parts for repairs) can be dispatched to your site within 2 to 4 hours.
Our state-of-the-art call-tracking system allows customers to place and track service calls via the web. Because it functions in real time, you always have up-to-the-minute status for your call.
Call our toll-free Help Desk for problem tracking, application support, diagnostics, and dispatching support, both on and offsite.
We Are a Certified Service Provider for Major Manufacturers
IBM, Compaq, HP, Dell, Lexmark, Epson, Addmaster, Ithaca, CTS, Digital Check, Panini, Pertech and others
When you have computer hardware maintenance issues, you need support you can rely on to keep your banking equipment running with minimal disruption. We combine the people, processes, and technology necessary to deliver hardware support services to retail banking locations nationwide.
SERVICE OPTIONS
Whether you contract for a specific level of maintenance and support, or prefer to request service on an as-needed basis, BLM Technologies delivers — 24 hours a day, 7 days a week, nationwide. We offer:
- 1- to 5-year contracts, customized to accommodate your needs and budget
- Traditional time-and-materials at pay-as-you-go flat-rate fees
- A fixed cost per month, per device
When you request Priority Service, a technician (with the necessary parts for repairs) can be dispatched to your site within 2 to 4 hours.
Our state-of-the-art call-tracking system allows customers to place and track service calls via the web. Because it functions in real time, you always have up-to-the-minute status for your call.
Call our toll-free Help Desk for problem tracking, application support, diagnostics, and dispatching support, both on and offsite.
We Are a Certified Service Provider for Major Manufacturers
IBM, Compaq, HP, Dell, Lexmark, Epson, Addmaster, Ithaca, CTS, Digital Check, Panini, Pertech and others